I am passionate about website usability. Good copy is an important part of that but not everything. So I asked John Allwright, head of web design and development at Microsoft UK, and John Harris, a user experience evangelist there, to talk about what makes websites good.
Full disclosure: my company, Articulate Marketing, does a lot of work for Microsoft, although this conversation was triggered by an article on the BBC’s website, websites face four-second cut-off. This reported that 75% of users would not return to websites that took longer than four seconds to load.
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Full disclosure: my company, Articulate Marketing, does a lot of work for Microsoft, although this conversation was triggered by an article on the BBC’s website, websites face four-second cut-off. This reported that 75% of users would not return to websites that took longer than four seconds to load.
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