This is Gerry Gaffney with the User Experience podcast. My guest today is based in San Francisco. His small consulting company focuses on helping client companies to, and I’ll quote, “discover and act on new insights about themselves and their customers.” Clients have included a wide range of companies such as Sony, HP, Fisher Price and Nestlé.
He writes on UX topics in a variety of forums as well as running workshops and tutorials. One of his particular interests currently is interviewing and he’s working on book entitled The Art of and Craft of User Research Interviewing: Diving Deep for Insight. And he’s a nice guy.
view post...
He writes on UX topics in a variety of forums as well as running workshops and tutorials. One of his particular interests currently is interviewing and he’s working on book entitled The Art of and Craft of User Research Interviewing: Diving Deep for Insight. And he’s a nice guy.
view post...
