Being both a consumer and a creator of user experience is challenging these days. With so many rapid shifts in technology and design trends and philosophies, it is incredibly difficult to know what is real versus what is misguided and destined to be short lived. Clients ask me for guidance all the time about the various technologies and techniques that make up user-interface design. It was not all that long ago that I was cautioning clients not to create enterprise user interfaces in Flash. Today, I’m fielding numerous questions around two topics relating to user-interface design:
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